In Australia 3.6 million people, or 19 percent of the population, have a disability. Together with their friends and families, the number of people affected by a disability is bigger still – and every one of them is a potential customer. More than half of people aged 55 years and over have difficulties with mobility, sight or hearing. While they may not consider themselves to have a disability, easier access would be a great benefit.
As a small business, quality service is one of the most important things you can offer. This guide, Good Access is Good Business booklet helps business owners, understand how to improve access to your goods and services.
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Design ideas, developing alternative access methods or to contact an Access Consultant:
- Association of Consultants in Access Australia Inc.
Phone: 02 5221 2820 - Ageing, Disability & Home Care Service
Phone: 02 8270 2000
Legal issues and responsibilities:
- Australian Human Rights Commission
Phone: 02 9284 9600 - NSW Anti-Discrimination Board
Phone: 02 9268 5544
- Spinal Cord Injuries Australia
Phone: 1800 819 775
